Behind the Scenes:
Our Team, Our Process, Our Promise

Meet Our Design Team

Our Workroom

Our workroom is where creativity meets the art of execution. It is a collaborative space for designers, clients, and staff. It is where we skillfully craft soft goods to your exact specifications. 

We are a full-service workroom, which means we handle your decorating project from start to finish. We value personalized service, ensuring that your design process is enjoyable and results in a product that complements your unique aesthetics and requirements.

We stock a wide selection of fabric and trim collections from various vendors to suit all tastes and budgets. We also provide a selection of custom drapery hardware, ranging from traditional wood to sleek metal.

Our Process

  • Pinched Pleat's designer with a couple for an in-home window treatment design consultation

    Consult

    Elevate your home with custom soft furnishings, expertly designed to compliment your space through our personalized in-home consultations.

  • Designer showing a client custom design plans

    Design

    You receive multiple design plans with digital renderings and fabric samples, enabling you to confidently invest in your ideal solution.

  • Pinched Pleat seamstress sewing a client's custom bedding

    Implement

    Upon your approval of the final design and pricing, we'll source or craft your furnishings, followed by precise professional installation.

Our Promise

The Perfect Fit Guarantee

The Pinched Pleat 100% Perfect Fit Guarantee badge graphic

Our team of custom window treatment experts is dedicated to transforming your space with precision-crafted solutions. Every treatment is measured and installed with meticulous attention to detail, ensuring a flawless fit—every time. And if it’s not perfect, we’ll make it right at no extra cost. Trust us: your windows have never looked this good.