With Whom We Share Your Personal Information


We do not share your personal information with any third parties.

Appointment Scheduling and Data Processing

We use SimplyBook.me to manage our appointment bookings. When you schedule an appointment on our Website, SimplyBook.me will handle your personal information according to their Privacy Policy and our agreement to protect your data.

SimplyBook.me acts as a data processor on behalf of The Pinched Pleat, processing only the personal data necessary for appointment scheduling and management. This may include your name, contact information, and appointment details. For more information on how SimplyBook.me handles your personal data, please refer to their Privacy Policy. We have entered into a Data Processing Agreement with SimplyBook.me to ensure that your personal data is processed in compliance with applicable data protection laws and our privacy standards.

How We Protect Your Information


We have implemented the following measures to protect and safeguard your personal information:

• Limiting the amount of personal information that we collect to strictly necessary only

• Using SSL or other secure connection technologies when receiving or sending personal information beyond internal networks

• Destroying the personal information that we no longer need

• Performing regular risk assessments

• Screening all employees with access to personal information

• Training our employees

• Requiring our employees to sign confidentiality agreements

• Encrypting laptops, USBs, and other portable media

• Implementing and monitoring intrusion prevention and detection systems

• Maintaining up-to-date software and safeguards

• Performing regular due diligence of vendors

• Implementing physical security measures

Cookies

A cookie is a small piece of data sent from a website and stored on your device by your browser. This Website collects cookies. Please visit our Cookie Policy to learn more about what Cookies we collect, why we collect them, and how to change your cookie settings.

Children's Privacy

This Website is intended for use by a general audience and does not offer services to children. Should a child we know to be under 18 send us personal information, we will use that information only to respond to that child and inform them that they cannot use this Website.

Analytics Programs


This Website uses Google Analytics to collect information about you and your behaviors. To opt out of Google Analytics, please visit https://tools.google.com/dlpage/gaoptout/.

We use Lucky Orange, a web analytics service provided by Lucky Orange LLC, to help us understand how visitors interact with our Website. Lucky Orange uses cookies and other tracking technologies to collect data about your browsing behavior on our site. This information may include:

• Pages you visit

• Time spent on each page

• Clicks and mouse movements

• Scroll depth

• Device type and browser information

Lucky Orange may record your interactions with our Website through heat maps, session recordings, and conversion funnels. This helps us identify usability issues and improve your experience on our site. The data collected by Lucky Orange is processed anonymously and not used to identify individual users personally. Lucky Orange acts as a data processor on our behalf and processes data per their Privacy Policy and our Data Processing Agreement with them.

You can disable Lucky Orange tracking anytime by visiting its opt-out page at https://privacy.luckyorange.com. For more information on how Lucky Orange processes data, please refer to its Privacy Policy. We have implemented Lucky Orange in compliance with applicable data protection laws and have ensured that appropriate safeguards are in place to protect your personal information.

Your Rights


Depending upon where you reside, you may have the following rights regarding your personal information: