About Our Process

Custom Window Treatment & Soft Goods Design Made Easy

  • Woman making a contact phone call to initiate doing business with The Pinched Pleat

    Contact

    Experience personalized service and thoughtful design right from the start. Begin your client journey with a complimentary discovery call, where we will delve into your needs and preferences. This will inspire our initial design ideas and recommendations specifically tailored for you. Prepare to witness your vision come to life. Start the process and unleash the potential of your project today!

    Time: 15 - 30 minutes

  • Pinched Pleat designer meeting with a couple in their home for a design consultation

    Design Consultation

    Experience the Pinched Pleat difference as we tour your home, uncovering the unique details of your project and your individual style preferences. Our expert consultant will carefully measure your space, ensuring your window treatments fit perfectly. With our advice and initial design recommendations, you'll have all the tools to transform your space. Feel free to ask us anything - we're here to assist you!

    Time: 60 - 90 minutes

  • Designers creating a window treatment design plan for their client

    Create

    Behind the scenes, we will develop multiple design plans for you. We will use advanced software to create realistic digital renderings that bring our designs to life. Additionally, we will collect fabric and hardware samples for you to feel and experience our two-dimensional designs. Prepare to be amazed by the possibilities!

    Time: 1 - 2 weeks

  • Designer giving window treatment design presentation to new client

    Present

    Prepare to be amazed by our design presentation! We will showcase multiple design options, accompanied by beautiful renderings depicting how your home will look. Additionally, you will receive a detailed estimate for each design option, empowering you to make an informed decision. And the best part? You can request revisions and customize the designs to your preferences.

    Time: 1 - 2 hours

  • Pinched Pleat designer helping a client make design decisions

    Decisions, Decisions

    Your knowledgeable consultant is available to assist you in the decision-making process. Once you have decided, make a 75% deposit payment to initiate the ordering and fabrication.

    Time: As long as you need

  • A home decor vendor's shop

    Procure

    Our team will carefully procure all the premium materials and furnishings needed for your project. We procure the finest fabrics, trims, and components for your custom soft furnishings. We work directly with reputable manufacturers to secure the best pieces for your space for all other products, including blinds, shades, shutters, rugs, and other home decor items. We maintain strict quality standards throughout the procurement process and coordinate delivery timelines to keep your project on schedule.

    Time: Variable

  • A Pinched Pleat seamstress hand-stitching a window treatment

    Craft

    Our team will procure the high-quality materials required for crafting your treatments. Once we have obtained all the materials, our skilled artisans will meticulously handcraft your treatments and prepare them for a flawless installation. We are committed to paying attention to every detail and creating something unique for you. Although this process may take some time, we will provide regular updates to inform you at every stage.

    Time: 2 - 8 weeks

  • Pinched Pleat installer, Thad Smith, installing a clients two-story high drapery panels

    Install

    Get ready to enjoy your stunning treatment! After the fabrication is completed, we will collaborate with all parties to determine the perfect date for installation. Our team will meticulously install and inspect your treatment to ensure it meets our rigorous standards. We want you to be delighted with the outcome, so we will only provide you with the final invoice once you have confirmed your happiness with the project.

    Time: 2 - 8 hours

SERVING HOMEOWNERS & DESIGNERS IN INDIANA AND BEYOND

If You Can Dream It, We Can Make It

There is no need to involve several vendors; we have everything in one place!